Maintenance & carpentry
the jobs that pile up, done properly
There is no minimum job size and no minimum value. One sticking door or a full list for an empty property between tenants, it is all booked in the same way.
Our in-house team includes carpenters who look after the properties we manage, so the same people turn up for your jobs. Planned work can be charged by the hour or quoted up front, and you get a report with photos when it is done.
Good to know
We don't do roofing work. For larger jobs, we'll give you a quote and agree it with you before any work starts.
What to do while you wait
- Make a list of everything that needs doing, with photos, so we can plan one visit instead of several.
- Tell us how we get in and whether the property is empty, tenanted or has guests booked.
- Members can report non-urgent faults online with photos, using their member number and postcode.
- For anything urgent, call your members' Response line instead.
If anyone is in danger, call 999. If you smell gas, call 0800 111 999.
How it works
from the call to the fix
Join
Register your property online, Free or Priority. Your access details are on file before you need us.
Call us
Ring your members-only Response line any time, or report non-urgent faults online with photos.
We attend
One of our own engineers heads out. Priority members go to the top of the queue.
Get the report
Photos, what we did, time on site and the bill at your member rate.
Questions
good to know
Is there a minimum job size?
No. There is no minimum job size or value, so it is worth booking the small things before they become big ones.
Can you quote for planned work?
Yes. Planned work can be charged at your member hourly rate or quoted up front, whichever you prefer.
Do you do roofing?
No, we don't do roofing work. We can help with most other repairs inside and outside the property.
Can you work around my tenants or guests?
Yes. We arrange access with tenants directly if you want us to, and book holiday let repairs between stays.
Where we cover
Weston, Bristol, Bath and the South West
Other services
if it's broken, call us first
know who to call before it goes wrong
Join free in a few minutes, or go Priority for the top of the queue and a lower rate on every job.
Join now