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bnblyResponse

Lost power, a tripping fuse board or alarms that won't stop?

Electrical faults are worrying for tenants and guests, and a tripping circuit often means something else is wrong. Bnbly Response members make one call and an engineer comes out to find the fault and make it safe.

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Electrics

find the fault, make it safe

Most loss-of-power calls come down to one faulty appliance tripping the RCD, a blown fuse or a failed light fitting. Finding which one takes time and the right test equipment.

We trace faults, replace faulty accessories and fittings and make the property safe. Larger electrical work that needs certifying, like new circuits or a consumer unit change, is quoted separately and carried out by a qualified electrician.

Tripping RCD or fuse boardThe faulty circuit or appliance found and isolated so power can be restored safely.
No power to part of the propertyCircuits, fuses and connections checked room by room.
Faulty sockets and switchesScorched, loose or broken sockets and switches replaced.
Lights not workingFailed fittings, switches and drivers replaced, inside and out.
Beeping smoke and CO alarmsLow batteries, faulty and out-of-date alarms replaced so tenants and guests can sleep.
Extractor fans and heatersBathroom fans, panel heaters and towel rails that have stopped working.

Good to know

Electrical installation condition reports (EICRs) and work that needs certifying are not part of a call-out. We can arrange a quote if your property needs them.

What to do while you wait

  1. Check the consumer unit (fuse board). If a switch has tripped, unplug everything on that circuit and try switching it back on.
  2. If it trips again straight away, leave it off and plug appliances back in one at a time to find the faulty one.
  3. Check with neighbours or your supplier's website for a power cut in your area. For a power cut, call 105.
  4. Never touch anything that is scorched, smoking or wet.

If you see sparks, smell burning or something is smoking, switch off at the consumer unit if it is safe to do so and call 999 if there is any fire.

If anyone is in danger, call 999. If you smell gas, call 0800 111 999.

How it works

from the call to the fix

  1. Join

    Register your property online, Free or Priority. Your access details are on file before you need us.

  2. Call us

    Ring your members-only Response line any time, or report non-urgent faults online with photos.

  3. We attend

    One of our own engineers heads out. Priority members go to the top of the queue.

  4. Get the report

    Photos, what we did, time on site and the bill at your member rate.

Questions

good to know

Is a tripping fuse board an emergency?

If it leaves the property with no heating, no lights or no fridge, or if anything is scorched or smells of burning, yes. Call us and we will prioritise it.

Can you replace smoke and CO alarms?

Yes. We replace faulty, beeping and out-of-date alarms, which landlords must have in place by law.

Do you do EICRs?

Electrical safety reports and certified installation work are quoted separately and carried out by a qualified electrician.

Is there a call-out charge?

Free members and non-members pay a call-out charge. Priority members pay a reduced rate on every job. See our pricing page for how it works.

Where we cover

Weston, Bristol, Bath and the South West

Weston-super-MareLandlords & homeownersBristolLandlords & homeownersBathLandlords & homeownersClevedonLandlords & homeownersBurnham-on-SeaLandlords & homeownersWellsLandlords & homeownersTauntonLandlords & homeownersPortisheadLandlords & homeownersCheddarLandlords & homeowners

See every town and village we cover →

Other services

if it's broken, call us first

Leaks & plumbingBurst and leaking pipes, overflowing cisterns, blocked toilets, sinks and drains.Heating & hot waterNo heating, no hot water, boiler pressure, radiators and thermostats.Lockouts & locksLockouts, lost keys, broken locks, doors that will not close, boarding up.Fire doorsFire door adjustments, closers, seals and replacements for landlords and HMOs.Maintenance & carpentryCarpentry, sticking doors, loose fittings, sealant and planned maintenance.

know who to call before it goes wrong

Join free in a few minutes, or go Priority for the top of the queue and a lower rate on every job.

Join now